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Installation Services Offered
- Shipping / Refunds / FAQs
HELLA is a global, family-owned company listed on the stock exchange that employs some 38,000 members of staff at over 125 locations in some 35 countries. The HELLA Group develops and manufactures lighting and electronic components and systems for the automotive industry, and also has one of the largest trade organizations for automotive parts, accessories, diagnosis and services within Europe. With almost 7,000 people working in research and development, HELLA is one of the most important innovation drivers on the market. HELLA has achieved sales of around 7 billion Euros in fiscal year 2017/2018. In addition, the HELLA Group is one of the top 40 automotive parts suppliers in the world and one of the 100 largest German industrial companies. Integrating security, reliability and precision workmanship HELLA is a tradition that continues for more than 100 years ago. HELLA is a reliable partner you can trust!
HOW LONG DO ORDERS TAKE TO SHIP?
- We are typically very quick and have a 24-48 hour turnaround time. Transit time depends on your order and which warehouse we are shipping from, but typical transit times are between 5-7 business days from one side of the US to the other.
DO YOU PRICE MATCH?
- Yes, we do price match reputable competitors in the marketplace. If you find a product cheaper elsewhere, please email us the (1) link of the product from our website and (2) the link to the competitor site. We will make an assessment on our end if we are able to price match or not and respond to you via email.
DO YOU GUYS INSTALL?
- Our shop services range from routine maintenance, to full on track monsters. If you purchased a part from us, ask us about scheduling time to have the part installed!
DO ALL YOUR PRODUCTS SHIP FREE?
- No, only specifically marked items or orders over $100 will ship for free unless indicated otherwise.
WHAT'S YOUR DOMESTIC SHIPPING POLICY?
- UPS handles all US Shipments.
WHAT'S YOUR INTERNATIONAL SHIPPING POLICY?
- DHL or UPS only.
WHAT'S YOUR RETURN POLICY?
- 30-Day Money Back Guarantee as long as the product has ZERO signs of use and HAS NOT been opened.
WHAT'S YOUR POLICY ON ADVERTISED PRICING?
- ALL Pricing displayed specifically reflects Manufacture's Advertised Pricing as most companies will not allow the sale of their items below this threshold.
WHAT'S YOUR POLICY REGARDING FITMENT ISSUES?
- IF an item does not fit, then we'd be more than happy to guide the fitment process with you over the phone or over email.
WHAT'S YOUR POLICY REGARDING FRAUDULENT CHARGES / CHARGEBACKS?
- If we receive a declined notice or chargeback, then your account will be billed an additional $50.
DO YOU WORK WITH OTHER COMPANIES THAT AREN'T LISTED ON YOUR SITE?
- We most certainly do; please shoot us an email if you want something that you don't see to firstname.lastname@example.org
I WANT TO ORDER SOMETHING NOT LISTED ON YOUR SITE, CAN YOU HELP?
- Of course! Please email or call us with an inquires for both stock count, brand inquiry, or better pricing!